Every ticket has a built-in conversation thread where your team and the customer can exchange messages directly. The full history is stored chronologically and cannot be edited or deleted, so there is always a clear, accurate record of what was said and when. No more hunting through email chains to piece together what happened.
Below are the answers to the questions we are most frequently asked about the OpusFlow software solution. Is your question not among them? Feel free to contact support.
Yes, the minimum is one year. You can also sign up for multiple years upfront if you want an even better rate.
The automation engine runs predefined rule-based workflows in the background — you set the trigger and the actions once, and they fire automatically whenever the conditions are met. OpusAgent is the AI layer that lets you give instructions in plain language and get results on demand. They work well together: automations handle the predictable, recurring work, and OpusAgent handles the ad-hoc requests that would otherwise need manual effort.
Yes! You can add price lists, product prices and discounts directly in OpusFlow, so your team always works with the right figures when building a quote.
Yes, through two routes. The 2BA integration gives you access to over a million supplier products — search, compare pricing, and link results directly to your stock articles, with a bulk sync option to keep pricing up to date across all articles from a given supplier. The ENF integration covers solar panels, batteries, and inverters specifically, auto-populating product specifications on import so you can add new hardware to your catalogue and set your own pricing without any manual spec entry.
Yes! Our team imports data from other commonly used systems every day. Customer data and other relevant information can be migrated as part of your onboarding process.
Yes! All OpusFlow modules work on any device, so filling out forms on your smartphone or tablet is no problem at all.
When a contract is ready to send, the customer receives a secure magic link by email. They can open it on any device, review the contract, sign digitally, and authorise their payment mandate — all without creating an account or needing a password. The whole process is designed to be as frictionless as possible so that signing does not become a reason for delay.
Get a live customized demo or discovery call focused on what your organization needs, get answers to your specific questions, and find out why OpusFlow is the right choice for your organization
