QUESTIONS?

Frequently Asked Questions

Below are the answers to the questions we are most frequently asked about the OpusFlow software solution. Is your question not among them? Feel free to contact support.

Do I need experience in the solar or sustainable energy industry?

No. We care more about the right mindset than sector knowledge. You’ll learn the industry quickly by working with the product and the team every day. What we do look for is curiosity, ownership, and the drive to get things done.

Can I manage my full sales pipeline in OpusFlow’s CRM?

Yes. OpusFlow includes a visual Kanban pipeline where you can track every lead from first contact to signed contract. You can filter by installation type, assign deals to team members, and open a full project record directly from the board. Nothing gets lost, and your whole team always has the same overview.

Can automations work across different departments and modules?

Yes. A single automation can span multiple modules — for example, when an installation is marked complete in project management, it can trigger an invoice in finance, create a follow-up task for the sales team, and send a completion notification to the customer portal simultaneously. Workflows aren’t limited to one department, and you can build approval chains that route between teams as part of the same sequence.

How does the automated billing work?

OpusFlow runs a billing engine every night that checks all active contracts and automatically generates invoices for any that are due. There is no manual step required and no risk of a billing run being forgotten because someone was on holiday. The system also includes built-in safeguards that prevent a customer from ever being billed twice for the same period.

How granular is the role and permission system?

Very. OpusFlow’s Role-Based Access Control lets you define permissions at the individual module, record type, and field level. You can restrict a user to read-only access on financial data while giving them full edit rights on projects, for example. Permissions are assigned via profiles that you can apply to multiple users at once, so updating a role type updates everyone assigned to it in a single action.

How accurate are the solar yield and ROI projections?

Solar yield calculations are based on real localised irradiance data, factoring in the exact orientation, tilt, and shading conditions entered during the design. The ROI model incorporates current energy tariffs, applicable subsidies, and hardware degradation curves to build a 25-year projection. For the Dutch market, additional levers are available including feed-in cost modeling and salderingsregeling phase-out scenarios. The methodology is consistent across every consultant, so the numbers your team presents reflect the same underlying model every time.

What is the process for managing user permissions and roles?

OpusFlow gives you full control over who sees what. With the User Management module you can restrict access per employee, down to individual modules and actions, so your data stays exactly where it belongs.

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What can I expect?

“OpusFlow gives us the tools to manage our company efficiently and recognize our team’s work. Every time we’ve needed support, the OpusFlow team has been there for us. The ERP is complete, adaptable, and essential for our continued growth.”
Laura Barranco - Head of Finance and Operations
SOLAR SG

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