Most installation companies lose control over projects because tasks get forgotten, updates live in WhatsApp chats, and no one really knows where a project stands until something goes wrong. This is exactly what OpusFlow solves.
Your planner updated the schedule on Monday. The installer never saw it. The customer calls on Friday asking where their team is. When project status lives across three tools and a WhatsApp group, someone always has the wrong version of the truth.
“Can you handle the roof survey Tuesday?” gets buried under 47 other messages by Monday afternoon. No due date, no owner, no follow-up. The task existed for about six hours before it effectively disappeared.
A checklist was skipped. A permit was not submitted on time. A follow-up after installation never happened. None of it showed up on anyone’s radar until an unhappy customer was already on the phone.
Every project has a live status visible to your whole team at a glance. No calls, no guessing.
Tasks are created directly on the project, assigned to a specific person, and flagged automatically.
Overdue tasks and stalled projects surface automatically before they become complaints.
Most installation companies lose control over projects because tasks get forgotten, updates live in WhatsApp chats, and no one really knows where a project stands until something goes wrong. This is exactly what OpusFlow solves.
Your planner updated the schedule on Monday. The installer never saw it. The customer calls on Friday asking where their team is. When project status lives across three tools and a WhatsApp group, someone always has the wrong version of the truth.
Every project has a live status visible to your whole team at a glance. No calls, no guessing.
“Can you handle the roof survey Tuesday?” gets buried under 47 other messages by Monday afternoon. No due date, no owner, no follow-up. The task existed for about six hours before it effectively disappeared.
Tasks are created directly on the project, assigned to a specific person, and flagged automatically.
A checklist was skipped. A permit was not submitted on time. A follow-up after installation never happened. None of it showed up on anyone’s radar until an unhappy customer was already on the phone.
Overdue tasks and stalled projects surface automatically before they become complaints.
When a project status changes, OpusFlow can automatically send follow-up emails, create new tickets or trigger next steps without any manual input. Set your workflow once and let the system handle the repetitive steps.
OpusFlow connects natively with Google Workspace, Microsoft 365, Exact, Mollie, and more, so your team hits the ground running, not starting over.
Set due dates, track status and get automatic reminders when tasks are overdue. Nothing falls through the cracks, even across large multi-team installations. Your project manager always has a live view of what is done and what is still open.
Every email, status change, file upload and conversation tied to a project is logged and stored in one chronological overview. When a customer calls with a question, you have the full context in front of you in seconds. When a new team member joins a running project, they can get up to speed without pulling anyone away from their work.
Everything you want to know before booking a demo.
Yes. OpusFlow connects with Google Workspace and Microsoft 365 for calendar and email, external accounting packages via API export, wholesale product catalogues via 2BA, and payment processing via Mollie for automated SEPA billing. It also connects to Zapier for endless possibilities.
More integrations are added regularly and you can check out all possible integrations here.
Yes! All your employees can log their hours directly in OpusFlow via the mobile web app. Time registrations are linked to projects, so you always have a clear picture of project profitability including labor costs.
Yes. OpusFlow monitors initial response and resolution timelines against your configured targets and flags tickets that are approaching or past their deadline. Over time, the ticket data also surfaces patterns — recurring hardware issues, high-volume request types, or areas where response times consistently slip — giving your service management team the information they need to improve the process rather than just react to it.
Yes. Field-captured photos linked to the project are displayed in a gallery within the portal, including installation progress images and final commissioning shots. It’s a straightforward way to keep customers informed and build confidence in the quality of the work being done.
It does. When a lead becomes a customer, their data flows directly into their first project and quote. There is no re-entering information, no copy-pasting between systems, and no risk of details getting lost in the handover from sales to operations.
Yes. The customer portal displays a visual milestone tracker showing exactly where the project stands, from initial survey through to commissioning. The indicators update in real time as your team progresses the project in OpusFlow, so customers always have an accurate picture without needing to chase your team for an update.
A document management system brings all your communication and information flows together in one place. All data and documents are stored in a single database, and you decide yourself who has access.
The customer portal is a branded, self-service environment where your customers can track their installation progress, access documents, view appointment dates, and submit service requests — without needing to call or email your team. It’s available 24/7 and runs directly from OpusFlow, so everything your customer sees is always up to date.
No. One subscription covers everything, no matter how much you use it. You should never be penalised for growing your business.
Yes. Every ticket is linked directly to the parent project in OpusFlow, which means the moment a service request comes in, the person handling it has immediate access to the original Bill of Materials, installation photos, engineering models, and the full project history. There is no need to search through archives or ask a colleague — the context is already there.
When a project is confirmed, OpusFlow reserves the required stock against that project automatically, based on the Bill of Materials. The reservation is hard — meaning those items cannot be allocated to another project, eliminating the double-allocation problem that causes install-day shortages. Stock levels across your warehouses, vehicles, and staging locations all update in real time so you always have an accurate picture of what is actually available.
Yes! Within OpusFlow you can easily create a strip schedule, with tasks and subtasks on the vertical axis and time on the horizontal axis. This way you always have a clear overview of what needs to be done and when.
Yes. Field technicians clock in and out against specific projects directly from the OpusFlow mobile app. Those hours appear in real time in the back-office view, feed into project cost tracking, and route through your approval workflow before they’re finalized. No paper, no WhatsApp messages, and no end-of-month reconstruction from memory.
Good document management gives every department access to the most up-to-date information at all times, so nothing gets lost between business processes.
Yes! You can easily attach photos and files directly to your forms, straight from your phone or tablet on-site.
Our team knows the product inside out. Ask us anything — no sales pressure, no scripts.
Get a live customized demo or discovery call focused on what your organization needs, get answers to your specific questions, and find out why OpusFlow is the right choice for your organization
