It’s not mandatory to use the onboarding, but we strongly recommend it. Implementing an ERP system is a big step for your organization, and the success of it largely depends on how well your team embraces the platform. A structured onboarding makes all the difference.

Yes! By default every user can view the planning. You decide yourself who sees what through the user permissions settings.

OpusFlow accepts scans from iPhone Pro (via LiDAR), Matterport, Polycam, and other scanners that export in OBJ, STL, GLTF, or GLB formats. The scan is processed directly in the browser — no file upload to a server is required, which keeps the process fast and keeps your customer data on-device during the calculation.

Yes. Ticket types are fully configurable, so you can set up categories that match how your business handles after-sales — for example Warranty, Maintenance, or Complaint. Each ticket also carries a priority level, so your team always has a clear view of what needs attention first and can filter and manage the queue accordingly.

Both. Field technicians get a mobile-first experience. Their daily schedule, job brief, materials list, and digital forms are all on their phone before they leave the depot. They can submit checklists, capture photos, collect signatures, and log hours directly on-site. No paper, no Friday-afternoon catch-up.

Onboarding is not included in the subscription price. It starts from €1,500 depending on the complexity of your setup. Your sales consultant will walk you through the exact cost during contract signing.

Yes! You can connect OpusFlow with Google Calendar or Outlook 365. Appointments sync in both directions, so your planning is always up to date wherever you work.