Tickets can be created through several routes: logged manually by your team after a phone call, parsed directly from an incoming email, or submitted by the customer themselves through the Customer Portal. However a request comes in, it ends up in the same structured queue — so nothing gets handled informally through a personal inbox and nothing falls through the cracks.
Below are the answers to the questions we are most frequently asked about the OpusFlow software solution. Is your question not among them? Feel free to contact support.
Yes. You can filter across custom date ranges to compare performance period over period, and apply multi-tier filters to isolate specific data points by project type, team, or any other relevant parameter. The data grid view also supports advanced sorting and grouping for deeper analysis when you need to go beyond the visual summary.
Yes! You can design your invoices entirely in your own corporate identity. Logo, layout and colors, everything is on your terms.
It does. When a lead becomes a customer, their data flows directly into their first project and quote. There is no re-entering information, no copy-pasting between systems, and no risk of details getting lost in the handover from sales to operations.
Yes! Our Mobile Web App allows you to access the OpusFlow software from anywhere in the world.
Yes. OpusFlow lets you create distinct user profiles with separate permission sets for internal team members, subcontractors, and any other user type you need. Subcontractors can be given access to only the specific modules and records relevant to their work, with no visibility into financial data, other clients, or internal processes. Access can be time-limited and revoked immediately when a project ends.
OpusAI is a conversational AI assistant built directly into OpusFlow. Because it has full context of your entire account, every project, schedule, invoice, and BOM, you can ask it to do real work. Generate a margin report, reschedule a week, draft a proposal email, flag overdue jobs, or create a purchase order. In plain language, in seconds.
Before your kick-off, we send you everything you need to get started with confidence. Think short knowledge articles and video tutorials so you and your team hit the ground running from day one.
Get a live customized demo or discovery call focused on what your organization needs, get answers to your specific questions, and find out why OpusFlow is the right choice for your organization
