you asked...

Do I have to use the onboarding services?

It’s not mandatory to use the onboarding, but we strongly recommend it. Implementing an ERP system is a big step for your organization, and the success of it largely depends on how well your team embraces the platform. A structured onboarding makes all the difference.

more QUESTIONS?

Frequently Asked Questions

Below are the answers to the questions we are most frequently asked about the OpusFlow software solution. Is your question not among them? Feel free to contact support.

Do my consultants need technical training to use the calculation tools?

The tools are designed to be used on-site by sales consultants, not engineers. The PV Designer handles string validation and technical checks automatically, flagging errors without requiring the user to understand the underlying rules. The battery and heat pump calculators guide the user through a step-by-step input flow and generate the recommendation from there. Most consultants are comfortable running a full calculation independently within their first few demos.

Is onboarding included?

Onboarding is not included in the subscription price. It starts from €1,500 depending on the complexity of your setup. Your sales consultant will walk you through the exact cost during contract signing.

Can purchase orders be generated automatically from a Bill of Materials?

Yes. Once a BOM is finalised, OpusFlow converts it into a formal purchase order in a single action, pulling through all line items, SKUs, and quantities automatically. You can select hardware directly from your pre-integrated supplier catalogs with agreed pricing already applied, so there is no manual transcription between the BOM and the PO, and no risk of ordering the wrong quantities or the wrong product.

Can I manage the employee skills and competences?

Yes! You can manage your employees’ skills and competences directly in OpusFlow and use them in your planning, so you always assign the right person to the right project.

Can customers see photos from their installation in the Customer Portal?

Yes. Field-captured photos linked to the project are displayed in a gallery within the portal, including installation progress images and final commissioning shots. It’s a straightforward way to keep customers informed and build confidence in the quality of the work being done.

I don’t see a role that fits me right now. Can I still reach out?

Absolutely. If you believe you’d be a strong addition to the team, send us an open application at [email protected]. Tell us who you are, what you do well, and why OpusFlow interests you. We read everything.

Is CRM software for installers hard to set up?

OpusFlow is designed for installation companies, not IT departments. Most teams are up and running quickly, and because everything (CRM, quoting, planning, service) lives in one platform, there is no complex integration work to do. Your data structure already matches the way installation businesses actually work.

Schedule your free demo

Get a live customized demo or discovery call focused on what your organization needs, get answers to your specific questions, and find out why OpusFlow is the right choice for your organization

What can I expect?

“The transition to OpusFlow has been a game-changer for Smart-NRG and I would highly recommend it to other solar installation companies for its all-in-one solution and cost-effective benefits.”
Smart-NRG
Bart Wansink - Director
Smart-NRG

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