you asked...

What does the leave management module cover?

You can configure leave types such as vacation, sick leave, and personal leave, each with their own rules and accrual settings. Employees submit requests through a calendar view that shows their own balances and any existing approved leave. Managers approve or reject via a dedicated workflow and approved leave is immediately reflected on the planning calendar. The module also surfaces working-hours compliance warnings in hour registrations, so break and shift rules are checked as hours are logged rather than after the fact.

more QUESTIONS?

Frequently Asked Questions

Below are the answers to the questions we are most frequently asked about the OpusFlow software solution. Is your question not among them? Feel free to contact support.

How does the chat inside a ticket work?

Every ticket has a built-in conversation thread where your team and the customer can exchange messages directly. The full history is stored chronologically and cannot be edited or deleted, so there is always a clear, accurate record of what was said and when. No more hunting through email chains to piece together what happened.

Can I participate in the OpusFlow referral program?

Anyone can take part in this referral program, whether you are an existing customer or not. Simply complete the referral form with your own details and the referral information and we’ll take care of the rest.

Does OpusFlow’s CRM work for different types of installation companies?

Yes. The CRM is used by companies installing solar panels, heat pumps, EV charging stations, air conditioning systems, and more. You can tag and filter customers by installation type, which means your pipeline and customer records always reflect the specific products and services your business offers.

Can I create invoices in my own corporate identity?

Yes! You can design your invoices entirely in your own corporate identity. Logo, layout and colors, everything is on your terms.

How does the OpusFlow referral program work?

  1. Complete the form with your own details
  2. Enter the referral’s details via the same form (step 2);
  3. OpusFlow reviews the referral and contacts the referred person
  4. When the referral subscribes to an OpusFlow subscription, both you and the referred installer receive €250.
  5. Terms & conditions apply, you can read the full terms here

How does the CRM help with follow-ups and sales conversion?

Every lead in OpusFlow has a clear next action attached to it. Follow-up tasks are tracked automatically, so no prospect goes cold because someone forgot to call back. Combined with the pipeline overview, you always know which deals need attention and when, without relying on memory or manual reminders.

Is the heat loss calculation certified to a recognised standard?

Yes. The calculation follows the DIN EN 12831-1:2017 methodology, which is the recognised European standard for determining building heating load. It covers per-room heat loss including U-values, thermal bridges, ventilation, airtightness, and surface adjacency. The output is a DIN-compliant PDF report that includes a per-room breakdown, total heat demand, and the final hardware recommendation — suitable for use as supporting documentation with the customer or for your own internal records.

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What can I expect?

“OpusFlow gives us the tools to manage our company efficiently and recognize our team’s work. Every time we’ve needed support, the OpusFlow team has been there for us. The ERP is complete, adaptable, and essential for our continued growth.”
Laura Barranco - Head of Finance and Operations
SOLAR SG

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