you asked...

How does the CRM help with follow-ups and sales conversion?

Every lead in OpusFlow has a clear next action attached to it. Follow-up tasks are tracked automatically, so no prospect goes cold because someone forgot to call back. Combined with the pipeline overview, you always know which deals need attention and when, without relying on memory or manual reminders.

more QUESTIONS?

Frequently Asked Questions

Below are the answers to the questions we are most frequently asked about the OpusFlow software solution. Is your question not among them? Feel free to contact support.

How does the OpusFlow referral program work?

  1. Complete the form with your own details
  2. Enter the referral’s details via the same form (step 2);
  3. OpusFlow reviews the referral and contacts the referred person
  4. When the referral subscribes to an OpusFlow subscription, both you and the referred installer receive €250.
  5. Terms & conditions apply, you can read the full terms here

Can we categorise and prioritise tickets?

Yes. Ticket types are fully configurable, so you can set up categories that match how your business handles after-sales — for example Warranty, Maintenance, or Complaint. Each ticket also carries a priority level, so your team always has a clear view of what needs attention first and can filter and manage the queue accordingly.

Can customers see photos from their installation in the Customer Portal?

Yes. Field-captured photos linked to the project are displayed in a gallery within the portal, including installation progress images and final commissioning shots. It’s a straightforward way to keep customers informed and build confidence in the quality of the work being done.

Can I switch between monthly and annual billing?

Yes, the minimum is one year. You can also sign up for multiple years upfront if you want an even better rate.

How can I calculate a project within OpusFlow?

OpusFlow has a dedicated quotation and calculation module that gives every project a solid financial foundation. For PV installations, the built-in PV Designer lets you calculate directly from your installation plan, and the Battery Calculator helps you size and financially justify a battery storage system on the spot.

How is OpusFlow different from a generic CRM or ERP?

Generic tools aren’t built around the way installation businesses work. OpusFlow includes industry-specific features out of the box; PV system design, energy simulation, BOM-to-purchase-order automation, subsidy tracking, and field forms with on-site signatures. You don’t need to configure workarounds for things that should already be there.

Are there any industry-specific modules?

Yes! OpusFlow is an ERP system built specifically for sustainable installers. Beyond the full ERP suite, it includes industry-specific tools like a PV Designer and Battery Calculator. All designed to work together in one platform.

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What can I expect?

“With OpusFlow, we can quote as much as we need without worrying about hidden costs. That’s a big deal when you’re growing.”
Stijn de Rooij - Co-owner
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