you asked...

Can I manage my full sales pipeline in OpusFlow’s CRM?

Yes. OpusFlow includes a visual Kanban pipeline where you can track every lead from first contact to signed contract. You can filter by installation type, assign deals to team members, and open a full project record directly from the board. Nothing gets lost, and your whole team always has the same overview.

more QUESTIONS?

Frequently Asked Questions

Below are the answers to the questions we are most frequently asked about the OpusFlow software solution. Is your question not among them? Feel free to contact support.

Can my sales team build quotes and ROI proposals on-site?

Yes. OpusFlow includes a built-in PV designer, energy simulation engine, heatpump and ROI calculator. Your sales consultants can design the system, model a 25-year financial projection, and hand the client a professional proposal all in a single appointment, without waiting for back-office sign-off.

Can the software be accessed remotely (cloud)?

Yes, OpusFlow is a could-based software and can be accessed from anywhere in the world.

Does OpusFlow’s CRM work for different types of installation companies?

Yes. The CRM is used by companies installing solar panels, heat pumps, EV charging stations, air conditioning systems, and more. You can tag and filter customers by installation type, which means your pipeline and customer records always reflect the specific products and services your business offers.

Does the CRM connect to quoting and project management?

It does. When a lead becomes a customer, their data flows directly into their first project and quote. There is no re-entering information, no copy-pasting between systems, and no risk of details getting lost in the handover from sales to operations.

Can we track whether tickets are being resolved on time?

Yes. OpusFlow monitors initial response and resolution timelines against your configured targets and flags tickets that are approaching or past their deadline. Over time, the ticket data also surfaces patterns — recurring hardware issues, high-volume request types, or areas where response times consistently slip — giving your service management team the information they need to improve the process rather than just react to it.

How long does an onboarding take?

Where a traditional ERP implementation can take months or even years, OpusFlow is designed to get you up and running in just a few weeks. The platform works intuitively, which means less time spent on training and significant cost savings from the start.

Is the heat loss calculation certified to a recognised standard?

Yes. The calculation follows the DIN EN 12831-1:2017 methodology, which is the recognised European standard for determining building heating load. It covers per-room heat loss including U-values, thermal bridges, ventilation, airtightness, and surface adjacency. The output is a DIN-compliant PDF report that includes a per-room breakdown, total heat demand, and the final hardware recommendation — suitable for use as supporting documentation with the customer or for your own internal records.

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What can I expect?

"I saw the system and immediately knew OpusFlow was what I needed. I've tried competitor software at the expo as well, but none of them, even to this day, come close to what OpusFlow can do."
Cedric Boone
hivolta

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