Case studies

How CMS Energiesystemen achieved €5,000 in annual savings and improved installation efficiency with OpusFlow

CMS Energiesystemen
Service: Residential and commercial PV projects
Location: The Netherlands
Empployee: 12

CMS Energiesystemen dedicated to making sustainability accessible and financially attractive, helping individuals and organizations transition to renewable energy. With over 15 years of experience, they provide solar panels, charging stations, and energy storage solutions to harness the power of the sun. CMS Energiesystemen takes full responsibility for their products and services, aiming to be the most reliable energy partner in the region. Their mission is to make sustainable energy solutions practical and appealing, fostering a brighter, fossil-free future for all.

Reduced quotation costs
CMS Energiesystemen lowered quotation preparation costs from €125 to €25 per quotation using OpusFlow's efficient processes.
Streamlined lead management
Automated lead handling via OpusFlow's CRM module saved approximately €65 per month and reduced the risk of losing potential deals.
Optimized installation process
Direct uploads in OpusFlow eliminated manual documentation, saving around €80 per month in installation process costs.
Eliminated planning tool expenses
By integrating OpusFlow, CMS Energiesystemen removed the need for a €5,000 annual planning tool.
Improved follow-ups
Enhanced follow-up processes reduced the financial impact of lost deals, which had previously cost an average of €800 per month.
The challenges

CMS Energiesystemen faced significant operational inefficiencies due to the use of multiple separate IT tools, including Excel, a costly planning tool, ERP, and bookkeeping software. This fragmented system led to lengthy processes, such as a 2-3 hour preparation time for developing quotations and additional hours for project planning and job preparation. Peter Feijen, the Director of CMS Energiesystemen, explained, "In the past, quotation preparation took 2-3 hours, and managing leads involved manual processes, which often led to forgotten follow-ups and lost deals." The reliance on manual processes for managing leads, such as copying and pasting from emails into a quotation tool, further exacerbated inefficiencies, resulting in lost opportunities. Additionally, the installation process was hindered by outdated documentation methods, requiring physical paperwork and manual uploads, which often led to lost information and project delays.

The solution

To address these challenges, CMS Energiesystemen implemented OpusFlow to streamline and integrate their operations, replacing the expensive planning tool and consolidating various processes into one cohesive system. This change transformed the quotation process, reducing the preparation time from 5 hours to just 1 hour by utilizing business calculation formulas. Peter noted, "With OpusFlow, we've streamlined processes significantly, reducing our reliance on external support." OpusFlow also automated the lead management process, allowing for direct uploads and streamlined communication, which minimized the risk of lost leads. The installation process was optimized through OpusFlow's direct upload capabilities, eliminating the need for manual documentation and ensuring timely access to project information.

The results

The integration of OpusFlow led to substantial cost savings and efficiency improvements for CMS Energiesystemen. The reduction in quotation preparation time resulted in savings of approximately €100 per quotation, totaling €1,600 per month. Automating lead management streamlined processes and significantly reduced the risk of losing potential deals, contributing to stronger sales pipeline performance. Peter mentioned, "We've seen a notable improvement in our ability to manage leads and follow-ups, significantly reducing financial impacts." The streamlined installation process saved approximately €80 per month and reduced delays, minimizing financial impacts. Overall, CMS Energiesystemen was able to eliminate the €5,000 annual cost of the previous planning tool, further enhancing their financial performance and operational efficiency. Looking forward, CMS Energiesystemen plans to continue optimizing their processes with OpusFlow to further improve customer engagement and operational outcomes.

"With OpusFlow, we've streamlined processes significantly, reducing our reliance on external support."

Peter Feijen - Director of CMS Energiesystemen
Peter Feijen - Director of CMS Energiesystemen

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