{"id":29163,"date":"2026-05-15T13:55:35","date_gmt":"2026-05-15T11:55:35","guid":{"rendered":"https:\/\/opusflow.io\/faqs\/how-does-the-chat-inside-a-ticket-work\/"},"modified":"2026-05-15T13:55:35","modified_gmt":"2026-05-15T11:55:35","slug":"how-does-the-chat-inside-a-ticket-work","status":"publish","type":"faqs","link":"https:\/\/opusflow.io\/nl\/vragen\/how-does-the-chat-inside-a-ticket-work\/","title":{"rendered":"Hoe werkt de chat binnen een ticket?"},"content":{"rendered":"<p>Elk ticket heeft een ingebouwde gesprekslijn waar je team en de klant rechtstreeks berichten kunnen uitwisselen. De volledige geschiedenis wordt chronologisch opgeslagen en kan niet worden bewerkt of verwijderd, zodat er altijd een duidelijk en nauwkeurig overzicht is van wat er wanneer is gezegd. Geen gezoek meer in e-mailreeksen om te achterhalen wat er is gebeurd.  <\/p>\n","protected":false},"template":"","faq_location":[156,128,171],"class_list":["post-29163","faqs","type-faqs","status-publish","hentry","faq_location-admin-system","faq_location-project-management","faq_location-tickets-and-chats"],"_links":{"self":[{"href":"https:\/\/opusflow.io\/nl\/wp-json\/wp\/v2\/faqs\/29163","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/opusflow.io\/nl\/wp-json\/wp\/v2\/faqs"}],"about":[{"href":"https:\/\/opusflow.io\/nl\/wp-json\/wp\/v2\/types\/faqs"}],"wp:attachment":[{"href":"https:\/\/opusflow.io\/nl\/wp-json\/wp\/v2\/media?parent=29163"}],"wp:term":[{"taxonomy":"faq_location","embeddable":true,"href":"https:\/\/opusflow.io\/nl\/wp-json\/wp\/v2\/faq_location?post=29163"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}