{"id":29162,"date":"2026-05-15T13:42:12","date_gmt":"2026-05-15T11:42:12","guid":{"rendered":"https:\/\/opusflow.io\/faqs\/how-can-tickets-be-created-in-opusflow\/"},"modified":"2026-05-15T13:42:12","modified_gmt":"2026-05-15T11:42:12","slug":"how-can-tickets-be-created-in-opusflow","status":"publish","type":"faqs","link":"https:\/\/opusflow.io\/nl\/vragen\/how-can-tickets-be-created-in-opusflow\/","title":{"rendered":"Hoe kunnen tickets worden aangemaakt in OpusFlow?"},"content":{"rendered":"<p>Tickets kunnen op verschillende manieren worden aangemaakt: handmatig door je team na een telefoontje, direct ingelezen vanuit een inkomende e-mail, of door de klant zelf ingediend via het Klantenportaal. Hoe een aanvraag ook binnenkomt, deze belandt in dezelfde gestructureerde wachtrij \u2014 zo wordt er niets informeel via een persoonlijke inbox afgehandeld en glipt er niets door de mazen van het net. <\/p>\n","protected":false},"template":"","faq_location":[126,171],"class_list":["post-29162","faqs","type-faqs","status-publish","hentry","faq_location-operations","faq_location-tickets-and-chats"],"_links":{"self":[{"href":"https:\/\/opusflow.io\/nl\/wp-json\/wp\/v2\/faqs\/29162","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/opusflow.io\/nl\/wp-json\/wp\/v2\/faqs"}],"about":[{"href":"https:\/\/opusflow.io\/nl\/wp-json\/wp\/v2\/types\/faqs"}],"wp:attachment":[{"href":"https:\/\/opusflow.io\/nl\/wp-json\/wp\/v2\/media?parent=29162"}],"wp:term":[{"taxonomy":"faq_location","embeddable":true,"href":"https:\/\/opusflow.io\/nl\/wp-json\/wp\/v2\/faq_location?post=29162"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}