{"id":10714,"date":"2025-11-20T06:47:14","date_gmt":"2025-11-20T05:47:14","guid":{"rendered":"https:\/\/opusflow.io\/signalement-dincident-de-service\/"},"modified":"2026-05-17T18:08:00","modified_gmt":"2026-05-17T16:08:00","slug":"service-incident-reporting","status":"publish","type":"page","link":"https:\/\/opusflow.io\/fr\/service-incident-reporting\/","title":{"rendered":"Signalement d&rsquo;incident de service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10714\" class=\"elementor elementor-10714 elementor-10703\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d4aa07 e-flex e-con-boxed e-con e-parent\" data-id=\"5d4aa07\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00c34b9 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"00c34b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Rapports d'incident de service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39fc295 elementor-widget elementor-widget-spacer\" data-id=\"39fc295\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a26c9c2 e-con-full e-flex e-con e-child\" data-id=\"a26c9c2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7157c9b elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7157c9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-horizontal-rule\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">18 novembre 2025<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b310680 elementor-widget elementor-widget-text-editor\" data-id=\"b310680\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Le 18 novembre, une panne mondiale chez Cloudflare a caus\u00e9 une perturbation temporaire de plusieurs services OpusFlow, notamment la g\u00e9n\u00e9ration de PDF, la cr\u00e9ation de graphiques et l&rsquo;authentification pour les utilisateurs dans certaines r\u00e9gions.<\/p><p>Bien que la cause principale soit externe, notre \u00e9quipe d&rsquo;ing\u00e9nieurs a pu restaurer enti\u00e8rement toutes les fonctionnalit\u00e9s en migrant les services affect\u00e9s vers un cluster alternatif. Nous avons maintenant mis en place des mesures suppl\u00e9mentaires pour am\u00e9liorer la r\u00e9silience de notre plateforme \u00e0 l&rsquo;avenir. <\/p><p>Pour une transparence totale, nous partageons avec toi le rapport d\u00e9taill\u00e9 d&rsquo;incident de service.<\/p><p>Merci pour ta patience et ta confiance. Si tu as des questions, n&rsquo;h\u00e9site pas \u00e0 contacter notre \u00e9quipe de support. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c85cca elementor-align-left elementor-widget elementor-widget-button\" data-id=\"1c85cca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/opusflow.io\/wp-content\/uploads\/2025\/11\/Service-Incident-Report_-November-18-2025-EN-1.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">T\u00e9l\u00e9charger le rapport d'incident<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Rapports d&rsquo;incident de service 18 novembre 2025 Le 18 novembre, une panne mondiale chez Cloudflare a caus\u00e9 une perturbation temporaire de plusieurs services OpusFlow, notamment la g\u00e9n\u00e9ration de PDF, la cr\u00e9ation de graphiques et l&rsquo;authentification pour les utilisateurs dans certaines r\u00e9gions. Bien que la cause principale soit externe, notre \u00e9quipe d&rsquo;ing\u00e9nieurs a pu restaurer enti\u00e8rement [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10714","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/opusflow.io\/fr\/wp-json\/wp\/v2\/pages\/10714","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/opusflow.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/opusflow.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/opusflow.io\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/opusflow.io\/fr\/wp-json\/wp\/v2\/comments?post=10714"}],"version-history":[{"count":0,"href":"https:\/\/opusflow.io\/fr\/wp-json\/wp\/v2\/pages\/10714\/revisions"}],"wp:attachment":[{"href":"https:\/\/opusflow.io\/fr\/wp-json\/wp\/v2\/media?parent=10714"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}