{"id":29168,"date":"2026-05-15T13:56:44","date_gmt":"2026-05-15T11:56:44","guid":{"rendered":"https:\/\/opusflow.io\/faqs\/is-a-ticket-linked-to-the-original-installation-project\/"},"modified":"2026-05-15T13:56:44","modified_gmt":"2026-05-15T11:56:44","slug":"is-a-ticket-linked-to-the-original-installation-project","status":"publish","type":"faqs","link":"https:\/\/opusflow.io\/fr\/questions\/is-a-ticket-linked-to-the-original-installation-project\/","title":{"rendered":"Est-ce qu\u2019un ticket est li\u00e9 au projet d\u2019installation d\u2019origine ?"},"content":{"rendered":"<p>Oui. Chaque <a href=\"https:\/\/opusflow.io\/module\/tickets-chats\/\">ticket<\/a> est directement li\u00e9 au projet parent dans OpusFlow, ce qui signifie qu\u2019au moment o\u00f9 une demande de service arrive, la personne qui s\u2019en occupe a un acc\u00e8s imm\u00e9diat \u00e0 la nomenclature d\u2019origine, aux photos d\u2019installation, aux mod\u00e8les d\u2019ing\u00e9nierie et \u00e0 tout l\u2019historique du projet. Pas besoin de fouiller dans les archives ou de demander \u00e0 un coll\u00e8gue \u2014 tout le contexte est d\u00e9j\u00e0 l\u00e0.  <\/p>\n","protected":false},"template":"","faq_location":[147,145,148,150,144,149,128,143,171,146],"class_list":["post-29168","faqs","type-faqs","status-publish","hentry","faq_location-air-conditioning","faq_location-batteries","faq_location-ev-charging","faq_location-general-installations","faq_location-heat-pump","faq_location-hvac","faq_location-project-management","faq_location-solar","faq_location-tickets-and-chats","faq_location-wind"],"_links":{"self":[{"href":"https:\/\/opusflow.io\/fr\/wp-json\/wp\/v2\/faqs\/29168","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/opusflow.io\/fr\/wp-json\/wp\/v2\/faqs"}],"about":[{"href":"https:\/\/opusflow.io\/fr\/wp-json\/wp\/v2\/types\/faqs"}],"wp:attachment":[{"href":"https:\/\/opusflow.io\/fr\/wp-json\/wp\/v2\/media?parent=29168"}],"wp:term":[{"taxonomy":"faq_location","embeddable":true,"href":"https:\/\/opusflow.io\/fr\/wp-json\/wp\/v2\/faq_location?post=29168"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}