{"id":28625,"date":"2026-05-15T13:42:12","date_gmt":"2026-05-15T11:42:12","guid":{"rendered":"https:\/\/opusflow.io\/faqs\/how-can-tickets-be-created-in-opusflow\/"},"modified":"2026-05-15T13:42:12","modified_gmt":"2026-05-15T11:42:12","slug":"how-can-tickets-be-created-in-opusflow","status":"publish","type":"faqs","link":"https:\/\/opusflow.io\/es\/preguntas\/how-can-tickets-be-created-in-opusflow\/","title":{"rendered":"\u00bfC\u00f3mo se pueden crear tickets en OpusFlow?"},"content":{"rendered":"<p>Los tickets se pueden crear por varias v\u00edas: registrados manualmente por tu equipo tras una llamada, procesados directamente desde un email entrante o enviados por el propio cliente a trav\u00e9s del Portal del Cliente. Independientemente de c\u00f3mo llegue la solicitud, termina en la misma cola estructurada; as\u00ed, nada se gestiona de forma informal mediante bandejas de entrada personales y nada se queda en el tintero. <\/p>\n","protected":false},"template":"","faq_location":[126,171],"class_list":["post-28625","faqs","type-faqs","status-publish","hentry","faq_location-operations","faq_location-tickets-and-chats"],"_links":{"self":[{"href":"https:\/\/opusflow.io\/es\/wp-json\/wp\/v2\/faqs\/28625","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/opusflow.io\/es\/wp-json\/wp\/v2\/faqs"}],"about":[{"href":"https:\/\/opusflow.io\/es\/wp-json\/wp\/v2\/types\/faqs"}],"wp:attachment":[{"href":"https:\/\/opusflow.io\/es\/wp-json\/wp\/v2\/media?parent=28625"}],"wp:term":[{"taxonomy":"faq_location","embeddable":true,"href":"https:\/\/opusflow.io\/es\/wp-json\/wp\/v2\/faq_location?post=28625"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}