{"id":29167,"date":"2026-05-15T13:56:44","date_gmt":"2026-05-15T11:56:44","guid":{"rendered":"https:\/\/opusflow.io\/faqs\/is-a-ticket-linked-to-the-original-installation-project\/"},"modified":"2026-05-15T13:56:44","modified_gmt":"2026-05-15T11:56:44","slug":"is-a-ticket-linked-to-the-original-installation-project","status":"publish","type":"faqs","link":"https:\/\/opusflow.io\/de\/fragen\/is-a-ticket-linked-to-the-original-installation-project\/","title":{"rendered":"Ist ein Ticket mit dem urspr\u00fcnglichen Installationsprojekt verkn\u00fcpft?"},"content":{"rendered":"<p>Ja. Jedes <a href=\"https:\/\/opusflow.io\/module\/tickets-chats\/\">Ticket<\/a> ist in OpusFlow direkt mit dem \u00fcbergeordneten Projekt verkn\u00fcpft. Das bedeutet, dass die Person, die eine Serviceanfrage bearbeitet, sofortigen Zugriff auf die urspr\u00fcngliche St\u00fcckliste, Installationsfotos, Konstruktionsmodelle und die gesamte Projekthistorie hat. Es ist nicht n\u00f6tig, Archive zu durchsuchen oder Kollegen zu fragen \u2013 der Kontext ist bereits vorhanden.  <\/p>\n","protected":false},"template":"","faq_location":[147,145,148,150,144,149,128,143,171,146],"class_list":["post-29167","faqs","type-faqs","status-publish","hentry","faq_location-air-conditioning","faq_location-batteries","faq_location-ev-charging","faq_location-general-installations","faq_location-heat-pump","faq_location-hvac","faq_location-project-management","faq_location-solar","faq_location-tickets-and-chats","faq_location-wind"],"_links":{"self":[{"href":"https:\/\/opusflow.io\/de\/wp-json\/wp\/v2\/faqs\/29167","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/opusflow.io\/de\/wp-json\/wp\/v2\/faqs"}],"about":[{"href":"https:\/\/opusflow.io\/de\/wp-json\/wp\/v2\/types\/faqs"}],"wp:attachment":[{"href":"https:\/\/opusflow.io\/de\/wp-json\/wp\/v2\/media?parent=29167"}],"wp:term":[{"taxonomy":"faq_location","embeddable":true,"href":"https:\/\/opusflow.io\/de\/wp-json\/wp\/v2\/faq_location?post=29167"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}