New in OpusFlow: Contract Management and Automated Billing

TL;DR

  • Installers often lose time and money on manual invoicing for service and maintenance contracts, especially as the number of customers grows.
  • Contract Management in OpusFlow automates the core steps of the process, from contract creation to invoice generation and payment collection.
  • Contracts can be signed digitally via a simple link. OpusFlow then generates recurring invoices automatically on schedule, and your team sends them to the customer manually.
  • Payments can be handled automatically through SEPA Direct Debit via Mollie, or via standard invoice transfer if preferred.
  • uilt-in controls like billing simulations and double-billing protection help keep everything accurate and under control.
New: Contract management module | OpusFlow

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You finish the installation. The customer is happy, the system is running, and the handover is done. But that is also where most of the recurring revenue opportunity quietly disappears.

Service and maintenance agreements are one of the most reliable ways to build a steady income on top of your project work. The problem is that managing them manually is genuinely painful. As your number of installations grows, that kind of system starts to break down.

That is why we built Contract Management in OpusFlow. It takes care of the heavy lifting: creating contracts, collecting digital signatures, generating invoices on schedule, and collecting payments automatically when Direct Debit is set up. The one step your team still handles manually for now is sending the generated invoice to the customer, but everything else runs in the background without anyone having to chase it.

In this blog, we will walk you through how it works and what it changes for your day-to-day operations.

Why installers struggle with manual invoicing

Service and maintenance contracts need to be billed on a regular schedule, payments need to be tracked, and someone needs to make sure nothing falls through the cracks. Without a system in place, that responsibility usually lands on one or two people who are already managing a lot.
In practice, contracts often end up in different places. Some are saved in email threads, others in shared folders, and the billing details live in a spreadsheet that only one person fully understands. When a new invoice needs to go out, someone has to check what was agreed, verify what has already been sent, and make sure the amount is correct. That takes time, and the more customers you have, the more time it takes.

The risk is not just wasted hours. Missing a billing cycle means delayed income. Sending an invoice twice damages trust with a customer. And without a clear overview of what has been billed and what is pending, it becomes hard to predict your cash flow accurately. These are not unusual problems. They are what manual contract management tends to look like when a business starts to grow.

What is OpusFlow Contract Management for installers?

Contract Management is built to remove exactly that kind of complexity. Instead of handling contracts and invoicing in separate tools or manual steps, everything is brought together in one flow inside OpusFlow.

OpusFlow Contract Management is a module that helps installers manage service and maintenance contracts in a fully structured and automated way, from contract creation to payment.

Instead of handling contracts and recurring invoices manually, you create a contract once inside OpusFlow, link it to a customer, and define how it should be billed. From that moment, the system takes over the operational work. Contracts can be signed digitally, activated automatically, and then turned into recurring invoices without manual input each month.

At the same time, payments can be collected automatically through SEPA Direct Debit via Mollie, so payment collection does not depend on manual bank transfers or reminders. This gives installers a single place where contracts are not only stored, but also actively managed and processed throughout their full lifecycle.

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5 key features of Contract Management in OpusFlow

The Contract Management module in OpusFlow covers the full contract cycle in one place. You can create service and maintenance contracts, send them out for digital signature, and let the system automatically generate invoices and collect payments on a set schedule. For now, sending the generated invoices to customers still requires a manual step, but the creation and billing logic runs automatically in the background. Here is a closer look at the five features that make this possible.

Automatic invoice generation for active contracts

Once a contract is active, OpusFlow takes care of the billing for you. A built-in billing engine runs every night and checks which contracts are due for invoicing. When a contract reaches its billing date, the system generates the invoice automatically, without anyone having to remember to do it. This means your billing keeps running in the background, even when your team is busy with installations or other work.

Once the invoice is generated, your team sends it to the customer, and from there the payment flow takes over.

SEPA Direct Debit payments via Mollie integration

OpusFlow gives you two ways to handle payment collection on contracts. If you want fully automatic payments, you can connect a Mollie account directly within OpusFlow’s integration settings and enable SEPA Direct Debit. When a customer signs their contract, they authorize a bank mandate at the same time, and future payments are collected from their account automatically on the scheduled dates.

If you prefer to keep things simpler, or if a customer does not want to set up a Direct Debit mandate, you can choose Invoice Transfer instead. OpusFlow still generates the recurring invoice automatically, and you send it to the customer manually. The customer then pays via a standard bank transfer.

Digital contract signing with a magic link

Customers do not necessarily have to download anything or create an account to sign their contract. OpusFlow sends them a secure link by email. They can open it on their phone or computer, read the contract in the Customer Portal, draw their signature on screen, and authorize their bank mandate if applicable. The whole process takes just a few minutes and works on any device. This makes it easy for customers to say yes quickly, without any friction on their side.

Contract management | OpusFlow

Every signature is tracked with an exact timestamp and IP address, and OpusFlow automatically handles the required SEPA pre-notification rules, so the legal side is covered without any extra steps from your team.

Reusable contract types for consistent packages

If your team offers different service or maintenance packages, you can set them up once as Contract Types in OpusFlow. Each Contract Type stores default duration, default billing frequency, and default payment method. When someone creates a new contract, they simply select the right type and all the details fill in automatically. This keeps your offers consistent across the whole team, regardless of who creates the contract.

Dry run mode and double-billing protection

Before running billing for the first time, you can use Dry Run mode to simulate the process without actually generating any invoices or charging anyone. This lets you check that everything is set up correctly before it goes live. On top of that, OpusFlow has built-in safeguards that prevent a customer from being billed twice for the same period. Even if something is triggered by mistake, the system catches it automatically.

New in OpusFlow: Contract Management and Automated Billing | Staging 5 OpusFlow
This is especially useful when setting up Contract Management for the first time. Running a simulation before going live lets you see exactly which invoices would be generated and when, so you can verify everything looks correct before any real billing happens. Once you have seen the output and confirmed it matches your expectations, you can go live with confidence.

How Contract Management optimizes your daily operations

Contract Management changes how teams handle recurring work on a day-to-day level. Instead of constantly tracking who needs to be invoiced, when contracts expire, or whether payments have been collected, everything follows a structured and automated flow inside OpusFlow. This removes a lot of the small manual tasks that usually take up time in finance and operations teams.

It also reduces uncertainty in billing. Once a contract period has been processed, it is locked in the system and cannot be invoiced again, even if someone accidentally tries to trigger it a second time. This creates a reliable financial process where teams do not need to double-check or manually validate every step.

The result is fewer errors, less back-and-forth between departments, and more time spent on actual project delivery instead of administrative control work.

Experience steady cash flow with OpusFlow

Managing service and maintenance contracts should not feel like a separate system running next to your daily work. With Contract Management in OpusFlow, everything from contract creation to payment collection follows one connected flow inside the same platform you already use for projects and operations. Instead of switching between tools or manually tracking billing cycles, the process becomes structured, predictable, and mostly automatic in the background.

Contract management. Sign contracts | OpusFlow
What this really changes is the amount of attention your team needs to give to recurring work. Less checking, less chasing, and fewer small tasks that slow things down during busy periods.

If you want to see how this works in practice for your own business, book a free demo or get in touch with our team. We will walk you through the setup and show how it fits into your current way of working, so you can decide if it is the right step for your process.

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